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Moderated and Unmoderated Remote Usability Testing: What Is It, How to Run It, and What Are the Benefits?

Written by Jagoda Tylkowska | May 10, 2019 2:18:00 PM

When you manage a software development project, getting users to test your product at an early stage of the design process is the most cost- and time-effective way to ensure its success.

Testing your product saves you money by identifying usability issues early on, giving you the room to introduce fixes immediately and freeing up your developers’ precious time.

A fresh pair of eyes will also provide additional insight to help you better address the end users’ needs and expectations, regardless of whether the tool is being built for your customers or your own employees.

There is a vast array of testing methods available, and the choice will ultimately depend on the tool you’re developing. Since it's so easy to run tests and they bring so many benefits, you just can’t afford to skip it.

In this article, we will guide you through:

  1. the various testing techniques,
  2. the types of tools you can use,
  3. the steps you should take to make sure your session is successful.