“Keynote Address: Why Banks Must Embrace the Digital Lending Revolution to Safeguard Their Business & Serve Their Customers in Challenging Times. Will Lending as a Service Change Banks from the Inside?”
March 15, 3:35 P.M.
In this keynote address, Wasim Mushtaq, Transformation Lead in financial markets at Standard Chartered Bank, will be discussing the importance of banks embracing the digital lending revolution in order to safeguard their businesses and serve customers in challenging times.
Given the current climate and the results of the pandemic, many industries have had to adapt and innovate. The financial industry is no exception. Banks must find ways to offer lending services that cater to customers’ needs and preferences. Wasim’s address will explore how the digital lending revolution can help banks not only to weather the storm but also to thrive.
As more and more banks embrace digital solutions, the financial landscape is changing. Lending as a service is just one example of a growing trend that promises to change the way banks operate from the inside out. Wasim Mushtaq will offer insights into the impact of these changes and how they will shape the future of banking.
“Keynote Address: From Payments to Core Platforms: How Can Banks Leverage Data and Technology to Meet Changing Customer Expectations in a Digitally-Savvy, Post-Pandemic World?”
March 15, 2:10 P.M.
Sam Everington, the CEO of Engine at Starling Bank, will be giving a keynote address on how banks can leverage data and technology to meet changing customer expectations. In the post-pandemic reality, with global markets experiencing a recession due to ongoing conflict in Ukraine, banks must look for innovative ways to attract and retain customers.
Everington’s background as a software engineer and experience developing Starling Bank’s cloud-native core banking platform make him an ideal speaker to discuss the role of technology in banking. His talk will cover how data and technology can be used to improve customer experience and help banks stay ahead of the curve in a digitally-savvy world.
Banks face increasing competition from fintechs and other non-bank players, so it’s more important than ever for them to keep up with the latest technological advancements. Everington’s insights on this topic will be valuable for both established banks and emerging players in the industry.
“Founder Insight: What Does It Take to Create & Scale a Successful Start-Up?”
March 15, 9:05 A.M.
With his extensive background as a tech entrepreneur and founder, Matt Hubert is a highly experienced professional in building and launching successful digital ventures. He co-founded Bitmatica, a software consultancy that Credit Karma acquired in 2021, and Claveo, an award-winning mobile identity platform for financial services. Hubert is known for his expertise in scaling businesses and advises both startups and enterprises.
At the conference, Hubert will be sharing his insights and experience in a Founder Insight session, offering valuable knowledge to anyone interested in entrepreneurship and building successful businesses. Attendees can expect to learn about the potential pitfalls to avoid and gain insights from Hubert’s own journey as a founder and entrepreneur. With Hubert’s vast knowledge on what it takes to create and scale a successful start-up, this session is sure to be both informative and inspiring.
“We’re thrilled to see Matt Hubert speak at FinovateEurope. His experience in scaling businesses is sure to provide invaluable insights to the audience. As a company that has helped numerous start-ups succeed, we know the importance of learning from those who have gone before. Hubert’s talk is an exciting opportunity to gain valuable knowledge and inspiration.”
—Karina Klimczak, Head of Product and Technology Consulting at STX Next
“Special Address: Navigating the Next Frontier of Customer Verification”
March 14, 11:10 A.M.
Michael Ramsbacker is the Chief Product Officer at Trulioo, overseeing the launch of new digital identity verification solutions and services. In his previous roles, he was the Vice President of Product Management at Mitek Systems and Epsilon, and held leadership positions with Ares Inc. and Mitchell International.
At FinovateEurope 2023, Michael will give a special address on “Navigating the Next Frontier of Customer Verification” where he will explore the challenges businesses face in capturing, verifying, and onboarding their customers while complying with new regulations, mitigating fraud and risk, and delivering exceptional digital experiences. He will discuss what businesses need to do to successfully navigate this new era of customer verification in 2023 and beyond.
“In a post-pandemic world, digital experiences are more important than ever before. At the same time, cyber threats become increasingly sophisticated, and businesses must stay ahead of the curve in customer verification to mitigate risk. Michael Ramsbacker’s insights on how to balance security, compliance, and user experience in customer verification will be a valuable addition to FinovateEurope 2023.”
—Wojciech Paprocki, Head of DevOps and Head of .NET at STX Next
“Landing Your First Bank Customer”
March 15, 9:35 A.M.
Prasangi Unantenne, Head of Implementation at Wise Platform, is a seasoned professional in financial services with a wealth of experience in product management, business development, and project management. In her presentation, she will be sharing valuable insights on how to secure your first bank customer in the industry.
With 15 years of experience in both issuing and acquiring businesses, Prasangi has a wealth of knowledge on how to navigate the complex world of financial services.
Landing your first bank customer can be a challenging task, but with the right approach and strategies, it can be done. Prasangi will share tips on how to land that first deal, and also how to leverage it and use it as a springboard to attract more customers. Prasangi’s talk is sure to provide valuable insights on how to build long-term relationships in the industry.
“Prasangi’s presentation at FinovateEurope 2023 is a must-see for anyone looking to break into the financial services industry. Her years of experience and expertise make her the perfect person to provide insights on how to land that crucial first bank customer.”
—Krzysztof Michalik, Head of Delivery at STX Next
“Women in Fintech”
March 15, 8:15 A.M.
The lack of diversity in the fintech industry is a well-known problem that has yet to be fully addressed. The “Women in Fintech” panel at FinovateEurope 2023 aims to shine a light on this issue and explore what progress has been made so far. The panel will feature prominent women in the industry who will share their insights into the challenges and hurdles that remain.
One of the key topics of discussion will be how women can support each other through mentorship, which is critical for the development and advancement of female leaders in fintech. The panel will also explore ways in which collaboration across the financial services industry can pave the way for a gender-neutral future in financial services.
The presence of industry leaders like Magdalena Kron, Global Head of Rise Digital Innovation & CTO Group Innovation at Barclays Bank, and Veronique Steiner, Head of High Growth Tech & Head of Technology, Media and Telecom for Europe, Middle East and Africa (EMEA) at J.P. Morgan, highlights the importance of the panel and the willingness of these companies to be part of the solution.
The panel will also be joined by Nitzan Solomon, Head of Transaction Monitoring, AML & Fraud at Revolut; Martha Mghendi-Fisher, Founder of European Women Payments Network (EWPN); and Chantal Swainston, Founder of The Heard.
“The ‘Women in Fintech’ panel is an important step towards increasing gender diversity in the financial services industry. It’s encouraging to see such a powerful group of women leaders coming together to share their insights and experiences. By supporting and empowering women in fintech, we can build a stronger, more innovative industry that benefits everyone.”
—Marta Błażejewska, Director of Sales at STX Next
“Power Panel: AI in Action – Examining User Cases of AI Transforming the Future of Finance. How Smart Players Are Harnessing AI to Solve Real Pain Points for Their Customers & Their Business”
March 15, 3:50 P.M.
“Power Panel: AI in Action” is a must-attend for anyone interested in the future of finance. With AI becoming more and more ubiquitous, it’s essential for the industry to stay up to date with the latest innovations and use cases. The panel will explore how smart players are harnessing AI to solve real pain points for their customers and their business.
In this discussion, we can expect to hear about specific examples of AI in action and the benefits and challenges that come with implementing these technologies. This is an exciting opportunity to learn from industry experts and gain valuable insights into how AI is transforming the finance industry.
“Power Panel: AI in Action” at FinovateEurope 2023 will feature some of the leading experts in the field of artificial intelligence in finance.
The panel includes Theodora Lau, founder of Unconventional Ventures; Anandhi Dhukaram, Founder & CEO of Esdha (an AI consultancy and training company); Laurent Herbillon, Head of Data for Business at BNP Paribas; and Jean-Pierre Sleiman, Head of Digital Operations at N26.
These experts bring a wealth of experience in applying AI solutions to real-world problems, and they will share their insights on the latest trends and best practices.
Together, the panelists will provide a comprehensive overview of the current state of AI in finance, highlighting the most promising applications and the key challenges that organizations face when implementing AI solutions. Attendees will gain valuable insights into the latest thinking on AI in finance, and will have the opportunity to connect with leading experts in the field.
“It’s important to stay at the forefront of innovation, and AI is no exception. AI is changing the face of finance and has the potential to revolutionize the way we do business. This panel will provide valuable insights into the practical applications of AI in the finance industry and will help attendees understand the challenges and opportunities of this rapidly evolving technology.”
—Krzysztof Sopyła, Head of Machine Learning and Data Engineering at STX Next
“Tales from the Frontline: How Can Financial Institutions Deliver Excellent Customer Experience Blending Human & Digital & Get Their Customers to the Right Channel to Profit from Their CX Strategy?”
March 15, 2:40 P.M.
The “Tales from the Frontline” Power Panel will address the topic of providing excellent customer experiences in the finance industry. Experts will discuss how financial institutions can achieve success by using a blend of digital and human interaction with their customers, ensuring they deliver a consistent and reliable customer experience. As customer expectations continue to evolve, financial institutions must continue to innovate and create a seamless and personalized customer journey.
The panel brings together experts from various backgrounds to provide a comprehensive and diverse outlook. The panelists include Meaghan Johnson, Partner at Pacemakers.io and Independent Consultant; Jamie Broadbent, Head of Digital, Innovation and Design at RBS International; Nadya Hijazi, Global Head of Wholesale Digital Channels at HSBC; and Danilo Raponi, Group Head of Innovation at Generali.
Given the importance of customer experience in the financial industry, this panel discussion is timely and highly relevant. It offers valuable insights on how financial institutions can improve their customer experience strategy through digital innovation and a customer-centric approach.
“Financial institutions have a responsibility to meet the ever-changing customer expectations and create seamless customer journeys. As digital transformation continues to disrupt the financial industry, excellent customer experience has become a critical success factor. This panel discussion is sure to provide valuable insights on how to deliver an excellent customer experience through digital and human interaction.”
—Marcin Siemieński, Head of Product Design at STX Next
If you’re attending FinovateEurope this year, we’d love to meet, chat, and share connections that might be useful for you.
You can connect with us on LinkedIn here or book a meeting directly here!
STX Next has been working for years hand-in-hand with game changers in the financial space such as Man Group, Kyriba, and Vyze (Ally Financial).
Don’t hesitate to get in touch if you want to:
get advice based on years of experience in commercial fintech projects,
build additional revenue streams like our clients did,
improve the UX and performance of your software products,
explore potential connections with companies and professionals within the extensive STX Next network.
“We are excited about sharing experiences in building finance-oriented digital solutions that have improved relationships with clients, intermediaries, and their processes and that have generated additional revenue streams for our clients. We would be glad to learn more about new financial products and services. And also to discuss building successful digital banking products, BNPLs, alternative credit scoring systems, digital wallets, tooling for portfolio managers, asset management solutions and personal finance management apps, among others.”
—Matthew Ziff, Managing Director UK at STX Next