Granicus

Partnership with STX Next

Ongoing since September 2018

Granicus (Firmstep before acquisition) is a leading provider of tools for local governments to accelerate their channel shift. Their product portfolio includes a self-service portal for citizens, a user-friendly tool for creating custom-made online forms, and integrated solutions that support both front-desk and back-office employees.

Granicus integrates websites, online services, digital communications, and other features to provide equal access to essential services and information. With this platform, local governments can streamline their workflows, optimize their operations, and provide top-quality services to their citizens.

INDUSTRY
Government Services
COUNTRY
United States United Kingdom
Authorized by FedRAMP
Granicus: Transforming Local Governments with Digital Solutions – Case Study-img
Replaced a legacy workflow solution

used daily by 150+ UK councils

£250,000 in annual savings
for Durham County Council

Project details

Before their acquisition by Granicus, Firmstep worked on multiple projects with various suppliers. To consolidate their development efforts, they partnered with STX Next. Following the handover, we supported their existing PHP platform and created a new back-office workflow tool. We also improved the performance of their customer-facing portal and ensured WCAG and GDPR compliance.

In addition to the existing projects, we worked closely on new initiatives, such as Amazon Alexa integration, an OAuth SSO mechanism, a mobile app for citizens, and a BI reporting solution. Our end-to-end support ensured seamless execution and high-quality project delivery.

Granicus: Transforming Local Governments with Digital Solutions – Case Study
STX Next Delivered
End-to-End Solution
End-to-End Solution
Project Takeover
Project Takeover
Full-Stack Development
Full-Stack Development
Full Product Design
Full Product Design
Business Analysis
Business Analysis
Automated Testing
Automated Testing
DevOps
DevOps
Mobile
Mobile
Continuous Integration
Continuous Integration
Data Engineering
Data Engineering
Maciej Sobolewski
Python Developer, STX Next
Thanks to our extensive experience and our geographically distributed teams (over 40 people in three locations), we were able to build a trust-based relationship with the client. As a result, Granicus entrusted us with choosing the tech stack, which had a significant impact on the product development process. Additionally, we designed and implemented a serverless architecture and a reliable deployment system based on AWS technology.

Challenge

Granicus approached STX Next with a monolithic PHP platform that had been in development for over a decade. However, the platform became increasingly difficult to maintain and had stability issues, which hindered Granicus’ ability to respond to client needs quickly.

To overcome these challenges, the company needed a reliable technological partner to help transition to Python and a microservices/serverless architecture, as they lacked in-house expertise in these technologies.

Solution

To assist Granicus, STX Next assembled an experienced team of full-stack developers, supported by a Product Owner and a Scrum Master. Engaging an entire team of experts allowed us to understand Granicus’ requirements and suggest optimal solutions to achieve their goals.

As their needs grew, we were able to scale up to multiple teams totaling almost 40 people, providing not only development, product, and process management support, but also UI and UX design, mobile development, and DevOps services.

Python 3.6
Python 3.6
Flask
Flask
AWS Lambda
AWS Lambda
Angular
Angular
React Native
React Native
MySQL
MySQL
Redshift
Redshift
Terraform
Terraform
Docker
Docker
Behave
Behave
ECS
ECS
SQS
SQS
Redis
Redis
S3
S3
Kinesis Firehose
Kinesis Firehose

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