For your business to perform at an optimal level, you need to take a proactive approach to in-depth monitoring and analysis of your key asset: the product you’re offering.
Server crashes and unexpected downtime mean frustrated users and lost revenue. Therefore, being able to detect any issues in your IT infrastructure before they escalate and monitor failure patterns will go a long way toward making sure you deliver seamless performance to your end users.
But infrastructure monitoring is not only about minimizing disruption. By providing you with in-depth insights about your product, it will enable you to better understand its day-to-day performance and make data-driven, long-term decisions about its future.
Based on our experience of helping clients monitor their infrastructure 24/7, we wrote this post to help you understand the importance of having reliable monitoring tools and mechanisms in place.
In our collaboration with our partners, we’ve used mainly Amazon CloudWatch and OpsGenie, so we’ll focus on these two tools. However, many of their underlying principles can be replicated with other monitoring services available on the market.